Agentic AI
for
Insurance Operations
The problem
Core Products
AI agents automate insurance claims workflows from first notice of loss to settlement while keeping handlers in control.
//_01
AI FNOL intake and triage
Captures claims, requests missing information, assesses coverage, and routes to the right team.
//_02
Claims document processing
Processes documents and communications to reduce manual data entry and keep claims moving.
//_03
Claims lifecycle management
Monitors claim progress, identifies dormant claims, automates follow-ups, and recommends actions.
Featured Workflow
Every claim starts with a first notice of loss - Nolana makes intake effortless and keeps policyholders informed.
01
Adaptive AI FNOL intake that adapts to policyholder input
02
Automates coverage evaluation
04
Automatically updates existing systems
Featured Workflows
Nolana automates claims lifecycle workflows so Lloyd's and London market insurers can move claims faster and be on top of their portfolios.
Keep claims moving with minimal human intervention.
Nolana identifies static claims, uncovers the reason they’ve stalled, and automatically routes them to the right handler with the next recommended action — reducing cycle times and freeing reserves.
“What I like about it [Nolana] is the focus on audit trail and explainability - being able to clearly show the reasoning, how it works, and the full process. That approach really resonates, especially with the need to keep humans in the loop.”
Group Head of Digital R&D
Zurich Insurance
01 / 02
Supported Lines
Nolana helps insurers handle claims across multiple lines — from property and car to specialty and reinsurance.
//_01
Property
Commercial and residential property claims, including fire, water, weather, and catastrophes.
//_02
Specialty
Manages complex specialty claims such as marine, aviation, energy, and construction.
//_04
Car
Processes vehicle claims including accidents, liability, and repair status.
//_05
Reinsurance
Handles multi-insurer claims and large documentation sets across workflows.
//_06
Travel
Supports travel insurance claims including cancellations, delays, and emergency incidents.
Our Agentic AI Platform
Platform Overview
A complete platform for building , running, and monitoring AI agents across your insurance operations.
